Work

Complex

Objective

Once NTWRK’s acquisition of Complex was finalized, the objective was clear—but a massive undertaking: to take an existing brand known for its unique, dynamic storytelling across media and in-person experiences and seamlessly integrate e-commerce into Complex’s ecosystem. Building the foundation for Complex to be the future of shopping at the intersection of culture and technology.

Objective

Once NTWRK’s acquisition of Complex was finalized, the objective was clear—but a massive undertaking: to take an existing brand known for its unique, dynamic storytelling across media and in-person experiences and seamlessly integrate e-commerce into Complex’s ecosystem. Building the foundation for Complex to be the future of shopping at the intersection of culture and technology.

Process

Due to requirements set during the acquisition negotiations, a strict deadline was set to completely rebuild Complex’s website and integrate shopping. In collaboration with the product team, the design approach began with defining user flows to guide design decisions and establish requirements for every page. For each initiative, I conducted research, ideation, internal stakeholder reviews, design-to-engineering handoffs, user assistance testing, and user testing.

Outcome

Across all verticals, NTWRK and Complex were successfully merged into a reimagined Complex, with commerce seamlessly integrated throughout the experience. This work established the foundation for positioning Complex as the central hub where users can both discover and shop in one place.

My Role

Product Designer

Team

Daniyal Ali, Owais Zaheer

Complex

Complex

/ˈkäm-pleks/

:

Shaping the future of shopping at the intersection of culture & tech.

Marcus Hammonds

Product Designer

Thanks for checking out my portfolio. Have any ideas, feedback, or questions? Get in touch.

© Marcus Hammonds

10:42:33 PM

Marcus Hammonds

Product Designer

Thanks for checking out my portfolio. Have any ideas, feedback, or questions? Get in touch.

© Marcus Hammonds

10:42:33 PM

Marcus Hammonds

Product Designer

Thanks for checking out my portfolio. Have any ideas, feedback, or questions? Get in touch.

© Marcus Hammonds

10:42:33 PM